Compliance without compromise. Physician oversight without hiring full-time.
Don't have a licensed physician on staff? The ZenLabs Medical Director Program connects your practice with our network of NPI-verified physicians who provide oversight, attestations, and regulatory compliance support—so you can operate with confidence.
How the Medical Director Program works
A streamlined process to connect your practice with licensed physician oversight.
Request Access
Submit your practice details and explain your operational model and compliance needs.
Physician Matching
We introduce you to qualified, NPI-verified physicians in our network who align with your practice.
Agreement Setup
Establish medical director agreement, oversight terms, and documentation framework.
Platform Access
With physician oversight in place, your practice gains full platform access under proper medical supervision.
Typical Turnaround Time
Most practices are matched with a medical director and gain platform access within 7-14 business days after submitting complete documentation.
What's included in the program
Comprehensive physician oversight and documentation support for full regulatory compliance.
NPI-Verified Medical Director
- Licensed MD/DO with active, verified NPI number
- Appropriate credentials and experience for your practice type
- Ongoing availability for oversight and consultations
Attestation & Documentation
- Physician attestation for regulatory compliance purposes
- Medical director agreement templates and frameworks
- Supporting documentation for state and federal compliance
Regulatory Compliance Support
- Guidance on operational boundaries and compliance frameworks
- Support for internal protocol development
- Periodic review and updates as regulations evolve
Full Platform Access
- Complete catalog and physician-designed programs
- Integrated 3PL fulfillment with same-day processing
- Operational tools, resources, and API integrations
Ideal for practices without full-time physicians
The Medical Director Program is designed for practices that need physician oversight but don't have an in-house MD/DO on staff.
Medspas
Nurse-run medspas that need physician oversight for regulatory compliance and product authorization.
Wellness Centers
Wellness and performance centers expanding into provider-use-only products under medical supervision.
Multi-Location Practices
Practices with multiple locations that need centralized physician oversight across all sites.
Important compliance considerations
The Medical Director Program facilitates connections between your practice and licensed physicians—it does not constitute legal or medical advice. Medical directors operate as independent professionals, not ZenLabs employees.
Your practice remains responsible for compliance with all applicable state and federal regulations, including scope of practice laws, advertising requirements, and compounding regulations where applicable.
We strongly recommend consulting with your own legal and regulatory advisors to ensure the medical director relationship meets all requirements for your jurisdiction and practice type.
All products accessed through the platform are for provider use only (PUO) under appropriate physician oversight.